Privacy Policy
Last updated: March 17, 2026
This Privacy Policy explains how QSR Explorers LLC (doing business as Drinkit Coffee) and our affiliates (collectively, “Drinkit,” “we,” “us,” or “our”) collect, use, disclose, and protect personal information when you use our website, mobile application (the app), and in‑store services (together, the “Services”), and the choices you have.
If you do not agree with this Policy, do not use the Services. Capitalized terms not defined here have the meanings given in our Terms of Use.
1. Who We Are & Scope
Controller: QSR Explorers LLC (CA LLC; Entity No. 202461616484),
Address: 8424 SANTA MONICA BLVD, SUITE C, WEST HOLLYWOOD, CA 90069
Email: info@qsrexplorers.com
This Policy applies to the Services we control. For payments, we use third‑party processors. Those companies may process your data as our service providers (a/k/a processors) and, in some cases, as their own controllers under their privacy policies.
Our website does not collect personal information or use cookies, other than basic server logs (e.g., IP address and user-agent) necessary to deliver the site.
2. Personal Information We Collect
We collect the categories of personal information listed below. Specific data elements depend on how you interact with us.
We use personal information to:
4. Disclosures of Personal Information
We disclose personal information to:
4.1. Sale and Sharing of Personal Information
As defined under the California Consumer Privacy Act, we do not "sell" personal information for monetary consideration. However, our use of certain analytics SDKs and device identifiers in the App may constitute "sharing" of personal information (such as device IDs or online identifiers) with analytics providers for cross-context behavioral measurement purposes.
Categories potentially shared: Identifiers (device IDs, advertising identifiers) and internet/electronic network activity (app usage data, interaction data).
Your right to opt out. You may opt out of this sharing at any time through by contacting us at info@qsrexplorers.com. You may also use a browser or device-level opt-out signal (such as the Global Privacy Control) where technically supported; we will treat recognized opt-out preference signals as valid opt-out requests.
In the preceding 12 months, we have not sold personal information for monetary consideration. We have shared the categories identified above with analytics providers for the measurement purposes described in Section 6.
We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.
4.2. Personal Information Collected, Disclosed, Sold, and Shared in the Preceding 12 Months
In the preceding 12 months:
California Residents. If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
How to Exercise. Submit requests at info@qsrexplorers.com or via Settings → Privacy in the app. We will verify your request (e.g., by email or account log‑in). You may use an authorized agent; we may require proof of authorization and your verification. We will not discriminate against you for exercising privacy rights.
Appeals. If we deny your request, you may appeal by replying to our decision email or emailing info@qsrexplorers.com with subject “Appeal.” If your appeal is denied, you may contact your state Attorney General.
5.1. Notice of Financial Incentive (California Residents)
We offer a Loyalty Rewards program in which you receive free menu items based on cumulative spending. Under the California Consumer Privacy Act, this program is a "financial incentive" because we collect personal information from you in connection with it.
What we collect. When you enroll and participate, we collect identifiers (name, phone number), commercial information (purchase history, order details, reward status), and inferences (milestone progress, preferences).
How to opt in and withdraw. You opt in by creating a Drinkit account and participating in the program. You may withdraw at any time by deleting your account in the App or by contacting us at info@qsrexplorers.com. Withdrawing does not affect your ability to make purchases — you simply will no longer earn or hold rewards. We will not treat you differently for choosing not to participate.
Value estimate and methodology. We estimate the value of the personal information we collect through the program by considering the expense we incur in providing the free items (our cost of goods for redeemed rewards), offset against the value the data provides to us through improved customer retention, purchase frequency insights, and operational planning. We have made a good-faith determination that the value of the financial incentive is reasonably related to the value of the personal information collected. Based on our internal analysis, the average annual value of rewards earned per active member and the average annual value the data provides to our business through the benefits described above are reasonably equivalent.
6. Cookies, SDKs & Similar Technologies
Our website does not use cookies or analytics, other than basic server logs necessary to deliver the site. In our mobile app, we may use SDKs, device identifiers, and similar technologies to operate the Services, remember your preferences, measure app performance and usage, and help detect fraud or technical issues. You may control certain permissions through your device settings or in-app settings.
7. Push Notifications & Verification Texts
We retain personal information for as long as needed to provide the Services and for legitimate business or legal purposes. Typical retention periods:
9. Children’s Privacy
Our Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we collected such information, we will delete it. Users ages 13–17 may use the Services; any paid orders should be placed with parent/guardian permission and a permitted payment method.
10. Security
We implement reasonable and appropriate technical and organizational safeguards designed to protect personal information (e.g., encryption in transit, access controls, logging). No method of transmission or storage is 100% secure.
11. International Users
We are based in the United States and process information in the U.S. By using the Services, you understand your information may be transferred to, stored, or processed in the U.S. or other countries with different data‑protection laws than your own.
12. Third‑Party Services
The Services may link to third‑party sites, apps, or services. Their privacy policies—not this Policy—govern those practices (e.g., Nuvei payment processing). We encourage you to review their policies.
13. Changes to This Policy
We may update this Policy. If changes are material, we will provide prominent notice (e.g., in‑app notice or email) and indicate the “Last updated” date. Your continued use of the Services means you accept the revised Policy.
14. Contact Us
Questions or requests?
Email: info@qsrexplorers.com
Postal: 8424 SANTA MONICA BLVD, SUITE C, WEST HOLLYWOOD, CA 90069
15. Key Partners & Service Providers (Examples)
Where required, we assess processing activities and apply data‑minimization, purpose‑limitation, and role‑based access controls. We also maintain processes to detect, investigate, and notify of certain security incidents as required by law.
Last updated: March 17, 2026
This Privacy Policy explains how QSR Explorers LLC (doing business as Drinkit Coffee) and our affiliates (collectively, “Drinkit,” “we,” “us,” or “our”) collect, use, disclose, and protect personal information when you use our website, mobile application (the app), and in‑store services (together, the “Services”), and the choices you have.
If you do not agree with this Policy, do not use the Services. Capitalized terms not defined here have the meanings given in our Terms of Use.
1. Who We Are & Scope
Controller: QSR Explorers LLC (CA LLC; Entity No. 202461616484),
Address: 8424 SANTA MONICA BLVD, SUITE C, WEST HOLLYWOOD, CA 90069
Email: info@qsrexplorers.com
This Policy applies to the Services we control. For payments, we use third‑party processors. Those companies may process your data as our service providers (a/k/a processors) and, in some cases, as their own controllers under their privacy policies.
Our website does not collect personal information or use cookies, other than basic server logs (e.g., IP address and user-agent) necessary to deliver the site.
2. Personal Information We Collect
We collect the categories of personal information listed below. Specific data elements depend on how you interact with us.
- Identifiers (e.g., name, username, email, phone number, device IDs, cookie IDs).
- Customer Records (e.g., delivery address, order history, saved payment token IDs—not full card numbers).
- Commercial Information (e.g., items browsed or purchased, promo usage, loyalty status).
- Geolocation Data (approximate location from IP; optional precise location if you enable it for store finder or delivery).
- Inferences (e.g., preferences derived from activity).
- Sensitive Personal Information (only if you intentionally provide/enable it). We do not collect government IDs, racial/ethnic data, or health data for typical use of the Services.
We use personal information to:
- Provide the Services (create/manage accounts; take and fulfill orders; process payments; deliver or enable pickup; provide customer support).
- Personalize your experience (remember items, preferences, and store settings).
- Send transactional communications, one-time verification/authentication texts, and promotional push notifications if you choose to receive them.
- Improve and secure the Services (analytics, debugging, auditing, short‑term transient use, fraud and abuse prevention, safety and security—including CCTV in stores).
- Comply with law, enforce Terms, and protect our, your, and others’ rights.
4. Disclosures of Personal Information
We disclose personal information to:
- Service Providers / Processors who perform services on our behalf (e.g., hosting, payment processing, analytics, messaging/SMS, delivery and logistics, customer support, security, and auditors). They are prohibited from using your data except as instructed by us.
- Business Transfers (e.g., merger, acquisition, financing, or sale of assets).
- Legal / Safety (e.g., to comply with law, lawful requests, or to protect rights, safety, and security).
4.1. Sale and Sharing of Personal Information
As defined under the California Consumer Privacy Act, we do not "sell" personal information for monetary consideration. However, our use of certain analytics SDKs and device identifiers in the App may constitute "sharing" of personal information (such as device IDs or online identifiers) with analytics providers for cross-context behavioral measurement purposes.
Categories potentially shared: Identifiers (device IDs, advertising identifiers) and internet/electronic network activity (app usage data, interaction data).
Your right to opt out. You may opt out of this sharing at any time through by contacting us at info@qsrexplorers.com. You may also use a browser or device-level opt-out signal (such as the Global Privacy Control) where technically supported; we will treat recognized opt-out preference signals as valid opt-out requests.
In the preceding 12 months, we have not sold personal information for monetary consideration. We have shared the categories identified above with analytics providers for the measurement purposes described in Section 6.
We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.
4.2. Personal Information Collected, Disclosed, Sold, and Shared in the Preceding 12 Months
In the preceding 12 months:
- Collected: Identifiers; customer records; commercial information; geolocation data (approximate and, where enabled, precise); inferences; internet/electronic network activity information. Sources include: directly from you, automatically through the App, and from payment processors.
- Disclosed for a business purpose: Identifiers, customer records, and commercial information to service providers (hosting, payment processing, messaging, analytics, customer support). No full payment card numbers are disclosed.
- Sold: None.
- Shared: Device identifiers and internet/electronic network activity information may have been shared with analytics providers for cross-context measurement (see Section 4.1).
California Residents. If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
- Right to Know / Access the categories and specific pieces of personal information we have collected about you, the sources, the business purposes, and the categories of third parties to whom we have disclosed it.
- Right to Delete personal information we collected from you, subject to certain legal exceptions.
- Right to Correct inaccurate personal information we maintain about you.
- Right to Opt Out of Sale or Sharing of your personal information (see Section 4.1).
- Right to Limit Use of Sensitive Personal Information to purposes permitted by law. We use sensitive personal information only for permitted purposes (processing payments, securing accounts, providing the Services) and do not use it to infer characteristics, so no further limitation is necessary.
- Right to Non-Discrimination. We will not deny goods or services, charge different prices, or provide a different quality of service because you exercised any of these rights.
- Data Portability. You may request your data in a portable, readily usable format.
How to Exercise. Submit requests at info@qsrexplorers.com or via Settings → Privacy in the app. We will verify your request (e.g., by email or account log‑in). You may use an authorized agent; we may require proof of authorization and your verification. We will not discriminate against you for exercising privacy rights.
Appeals. If we deny your request, you may appeal by replying to our decision email or emailing info@qsrexplorers.com with subject “Appeal.” If your appeal is denied, you may contact your state Attorney General.
5.1. Notice of Financial Incentive (California Residents)
We offer a Loyalty Rewards program in which you receive free menu items based on cumulative spending. Under the California Consumer Privacy Act, this program is a "financial incentive" because we collect personal information from you in connection with it.
What we collect. When you enroll and participate, we collect identifiers (name, phone number), commercial information (purchase history, order details, reward status), and inferences (milestone progress, preferences).
How to opt in and withdraw. You opt in by creating a Drinkit account and participating in the program. You may withdraw at any time by deleting your account in the App or by contacting us at info@qsrexplorers.com. Withdrawing does not affect your ability to make purchases — you simply will no longer earn or hold rewards. We will not treat you differently for choosing not to participate.
Value estimate and methodology. We estimate the value of the personal information we collect through the program by considering the expense we incur in providing the free items (our cost of goods for redeemed rewards), offset against the value the data provides to us through improved customer retention, purchase frequency insights, and operational planning. We have made a good-faith determination that the value of the financial incentive is reasonably related to the value of the personal information collected. Based on our internal analysis, the average annual value of rewards earned per active member and the average annual value the data provides to our business through the benefits described above are reasonably equivalent.
6. Cookies, SDKs & Similar Technologies
Our website does not use cookies or analytics, other than basic server logs necessary to deliver the site. In our mobile app, we may use SDKs, device identifiers, and similar technologies to operate the Services, remember your preferences, measure app performance and usage, and help detect fraud or technical issues. You may control certain permissions through your device settings or in-app settings.
7. Push Notifications & Verification Texts
- Transactional messages (e.g., order confirmations) are part of the Services.
- We may send one-time verification or authentication text messages to help you create or access your account.
- Promotional push notifications are sent with your consent. You can turn them off in your device settings, in-app settings, or by emailing info@qsrexplorers.com
We retain personal information for as long as needed to provide the Services and for legitimate business or legal purposes. Typical retention periods:
- Identifiers and account information (name, phone, email — collected to provide the Services and administer your account): retained while your account is active and for up to 3 years after last activity or account deletion request, whichever is later.
- Commercial information and order history (purchase records, transaction details — collected to fulfill orders, process payments, and administer loyalty rewards): retained for 7 years from the transaction date for tax, audit, and legal compliance purposes.
- Marketing preferences and promotional activity (opt-in status, promo usage — collected to send promotional communications and personalize offers): retained until you opt out or for 3 years after your last interaction with marketing content, whichever is earlier.
- Device identifiers and app usage data (device IDs, SDK data — collected for analytics, performance measurement, and fraud prevention): retained per the applicable SDK lifecycle, typically up to 26 months.
- CCTV footage (video recordings in stores — collected for safety and security): typically retained 30–90 days, unless a longer period is needed for an incident, investigation, or legal requirement.
- Geolocation data (approximate or precise location — collected to provide store finder and delivery features): retained only during the active session or for up to 30 days for operational analysis; precise location is collected only when you enable it.
9. Children’s Privacy
Our Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we collected such information, we will delete it. Users ages 13–17 may use the Services; any paid orders should be placed with parent/guardian permission and a permitted payment method.
10. Security
We implement reasonable and appropriate technical and organizational safeguards designed to protect personal information (e.g., encryption in transit, access controls, logging). No method of transmission or storage is 100% secure.
11. International Users
We are based in the United States and process information in the U.S. By using the Services, you understand your information may be transferred to, stored, or processed in the U.S. or other countries with different data‑protection laws than your own.
12. Third‑Party Services
The Services may link to third‑party sites, apps, or services. Their privacy policies—not this Policy—govern those practices (e.g., Nuvei payment processing). We encourage you to review their policies.
13. Changes to This Policy
We may update this Policy. If changes are material, we will provide prominent notice (e.g., in‑app notice or email) and indicate the “Last updated” date. Your continued use of the Services means you accept the revised Policy.
14. Contact Us
Questions or requests?
Email: info@qsrexplorers.com
Postal: 8424 SANTA MONICA BLVD, SUITE C, WEST HOLLYWOOD, CA 90069
15. Key Partners & Service Providers (Examples)
- Payments: Nuvei (tokenization; fraud prevention). We transmit payment details to the processor; we do not store full card numbers.
- Analytics: tools that help measure usage, app performance, and reliability.
- Messaging: email, push-notification, and verification/transactional text providers.
- Logistics/Delivery: where applicable.
- A current list of service‑provider categories is available upon request.
Where required, we assess processing activities and apply data‑minimization, purpose‑limitation, and role‑based access controls. We also maintain processes to detect, investigate, and notify of certain security incidents as required by law.